Be the Heart of Our Office at Home Instead Pinellas

Your Opportunity:
Behind every great care team is an organized, welcoming office. As our Front Desk Receptionist / Administrative Assistant, you’ll be the first friendly face and voice that caregivers, clients, and families connect with, and the person who keeps our Clearwater office running smoothly day to day. If you’re organized, tech-savvy, and love interacting with people, this is a role where your work is noticed and appreciated.

Your Schedule:

• Full-time, Monday through Friday
• 8:30 AM to 5:00 PM

Front Desk Responsibilities:

• Greet visitors, caregivers, and families in person with warmth and professionalism
• Answer, screen, and route incoming calls, taking accurate messages and following up promptly
• Welcome caregivers into the office and be a supportive, familiar point of contact for them
• Keep the front desk and common areas neat, organized, and presentable
• Represent Home Instead with a positive, helpful attitude in every interaction

Administrative Support:

• Manage Outlook email, calendars, and appointment scheduling for the office team
• Create, format, and update documents in Word and track information in Excel
• Use WellSky to support scheduling and keep information accurate and current
• Scan, index, and organize records in Laserfiche, our document management system
• Support recruiting and onboarding by helping keep applicant and caregiver information organized in ApplicantStack
• Enter data accurately and keep records, files, and paperwork organized and up to date
• Handle incoming and outgoing mail, deliveries, and office supply ordering
• Help coordinate communication between the office team and caregivers
• Support special projects and take on additional administrative tasks as needed

Who We’re Looking For:

• Outgoing, friendly personality, with someone who genuinely enjoys talking with people
• Excellent organizational skills and strong attention to detail
• Ability to multitask, prioritize, and stay calm in a busy office
• Proficient with a computer and with Microsoft Office, including Excel, Word, and Outlook
• Comfortable learning new software; we’ll train you on WellSky, ApplicantStack, and Laserfiche
• Clear, professional written and verbal communication
• Professional appearance and a dependable, positive attitude
• Team-player mindset, with the ability to work independently when needed
• Previous front desk, receptionist, or office experience preferred but not required

Pay and Benefits:

• $15 to $17 per hour, depending on experience
• Medical, Dental, Vision, Hospitalization, Disability, and Life Insurance offered
• Company matching 401(k)
• Paid PTO

Take the Next Step:
If you’re ready to join a team that makes a real difference for seniors and the caregivers who serve them, apply today. This is more than an office job. It’s a chance to be part of something bigger.

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com/